Customer Success - Swedish & Finnish speaking

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Next-generation vulnerability assessment

Holm Security is a global challenger within automated and continuous vulnerability assessment. Today we operate in a number of countries, mainly in Europe and Asia. We are on an exciting journey to redefine the security landscape by building the next generations platform for vulnerability assessment. If you want to know more about us and our product, click here.

Our goal is to become the market leaders in Europe and Asia and to make a global footprint and we are now looking to expand the team. Come join us! 

The role as Customer Success

You will join our Customer Success Team to support and advice prospects and customers with a customer first perspective. Your main task is to help our customers to get the most out of their investment in our platform. You will work closely together with the rest of the Customer Success Team, our Tech Team and the Sales Teams.

Daily activities

  • Support and advice customers, mainly in Sweden and Finland.
  • Actively reach out to follow-up existing customers to make sure they are fully implemented ad get the most out of our platform.
  • Host introduction and training sessions with existing customers. 
  • Support prospects and the Sales Team in the test or Proof of Concept (PoC) process.

To be successful in this role 

  • You have extensive experience from the IT industry
  • You have previous experience from technical support, sales engineer or similar
  • You have good understanding of TCP/IP, network and web architecture
  • You are well organized and can manage multiple tasks at the same time
  • You have excellent social and communication skills
  • You are fluent in Swedish, Finnish and English - speaking as well as in writing

Option program

Holm Security offers an option program for all employees starting during Q1 and Q2 2020 in Sweden. The program means that you have the opportunity to become shareholder based one favorable terms - not least from a tax perspective. The program is based on the new and beneficial model with so called qualified employee stock options (Swedish: kvalificerade personaloptioner) that was launched 2018 by the Swedish Tax Agency (Swedish: Skatteverket). As one of very few companies, Holm Security qualifies to apply the program.

Our offering

  • A global and diverse environment.
  • A workplace that values and lives according to work-life balance.
  • A role in a high-tech company with cutting edge technology.
  • Prime location office with scenic surroundings overlooking the sea in Alviks Strand.
  • New and modern office with creativity boosters such as ping pong, pool table and gaming room.
  • Great benefits such as two extra days off during Christmas, free group training, discounted gym membership as well as personal wellness grant, access to fresh food and snacks and more.
  • Team activities – we want to build strong teams and organize fun events to make sure we all stay connected.

Other

  • In this position you will occasionally travel to Finland.

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Gustavslundsvägen 141
167 51 Bromma Directions info@holmsecurity.com +46 8-550 05 570

Make an impact

Holm Security aims to become a driving force in the IT-security sector, leading the industry with cutting-edge vulnerability assessment. Between impressing our customers and stunning the competition, what we do will echo throughout the industry, leaving a legacy you’ll be a part of.

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