facebook tracking
Customer Success

Customer Success

Join us on the road to success

Holm Security is on a journey to re-define the security landscape by building the next generation security platform that will empower everyone to take control over their own corporate security. The responses from the market have been overwhelming and we are now scaling up our business.

Together we are building advanced and smart, but still very effective and easy-to-use products. Our goal is to become the market leaders in Europe and Asia and to make a global footprint. We are today active in 7 countries, covering about 15 markets.

Working at Holm Security means working with some of the most prominent entrepreneurs within cyber security.

About the position

You will join our Customer Success Team to support and advice prospects and customers with a customer first perspective. Your main task is to help our customers to get most out of their investment in our platform You will work closely together with the rest of the Customer Success Team, our Tech Team and the Sales Teams.

Daily activities

  • Support and advice existing customers in Sweden and other markets.
  • Actively follow-up existing customers to make sure they get the most out of our platform.
  • Support prospects and the Sales Team in the test or Proof of Concept (PoC) process.
  • Help new customers to fully implement our platform.
  • Educate existing customers in our platform.

Requirements

  • At least 1 year experience from technical support or helping customers with technical issues, preferable from other SaaS or cloud services.
  • You are well organized and can manage multiple tasks at the same time.
  • Good understanding of TCP/IP, network and web architecture.
  • Very good social skills.
  • Fluent Swedish and English speaking and writing.

Option program 

Holm Security offers an option program for all employees starting during Q3 and Q4 2019. This is the second general stock option program for staff in Sweden. The program is based on the new and beneficial model with so called qualified employee stock options (“kvalificerade personaloptioner”) that was launched 2018 by the Swedish TAX authority Skatteverket.

Misc

  • Full-time employment.
  • We are located in Alviks strand in Stockholm.
Apply for this job

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Gustavslundsvägen 141
167 51 Bromma Directions info@holmsecurity.com +46 8-550 05 570

Five reasons to work at Holm Security:


  • An exciting, fast-paced environment working alongside several of Stockholm’s finest and most prominent IT-security entrepreneurs.

  • A challenging role with constant opportunities to grow and see the impact of your actions.

  • No bureaucracy. Spend your time creating the solutions and workflows that work for you, not in meetings or management processes.

  • A close-knit, strong team where every team member plays an important role.

  • One-of-a-kind experiences with your colleagues along the road to success including after-works, events, trips abroad, and more!

Make an impact

Holm Security aims to become a driving force in the IT-security sector, leading the industry in cutting-edge vulnerability assessment. Between impressing our customers and stunning the competition, what we do will echo throughout the industry, leaving a legacy you’ll be a part of.

Teamtailor

Applicant tracking system by Teamtailor